As an administrative assistant, you will be responsible for providing support to ensure efficient operation of one of our four sales divisions. You will perform a variety of tasks related to the organization and communication of confidential and time sensitive material in support of your director and account managers. A successful Admin Assistant is detail-oriented with strong organization and exceptional communication skills who can effectively operate in a fast-paced, team environment.

Responsibilities:
Data Entry
Answer multi-line phones and route calls
Respond to and coordinate customer inquiries
Perform customer follow-ups
Deliver exceptional customer service via phone and email
Maintain tracking sheets and customer files
General clerical duties such as scanning, faxing, mailing, filing, etc.

Requirements:
Proven administrative or assistant experience
Proficient in Microsoft Office
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Ability to work well and accurately under pressure
High school diploma or equivalent; college degree preferred

Desired Skills & Qualifications:
Expert in Microsoft Excel
Experience in managing client relationships

Job Type: Full-time

As an associate on our warehouse shipping team, you will be responsible for the picking, documenting, packaging, identification, and processing of all shipments made by IPT. A successful Warehouse Associate is hard working, organized and detail-oriented. A motivated self-started and team player with a positive attitude will excel in this position.

Responsibilities:
Process a high volume of daily packages
Accurately complete pick-lists
Safely package items for shipment
Assist with the organization of products and inventory
Abide by all company safety and hygiene regulations

Requirements:
Proven warehouse experience
Interpersonal communication skills
Ability to lift or move heavy products
Familiarity with computer software
Ability to work well and accurately under pressure
Attention to detail
High school diploma or equivalent

Desired Skills & Qualifications:
Ability to operate forklift, hand truck, pallet jack, and/or other warehouse equipment
Familiarity with government and military packaging requirements
Hazmat/Explosive licensing/certification

Job type: Full-time

This position supports international military customers through building and maintaining relationships, managing sales pipelines and contract lifecycles, and serving emergent aerospace needs. Reports to the Director of Sales.

Responsibilities:
Maintain and exceed team and company standards of professional excellence for all interactions, both internal and external, with an emphasis on customer success
Deliver business growth by servicing existing customer accounts, obtaining new contracts, and establishing new accounts
Maintain and grow relationships with customers by providing support, information, and guidance, researching and recommending new opportunities, and recommending profit and service improvements
Increase sales volume, product line, and margins by monitoring costs, competition, and market knowledge
Individually contribute and collaborate effectively towards team efforts and goals
Tailor content of sales presentations as needed for a wide variety of audiences, both internally and externally
Quote customers efficiently and effectively, receive orders, and manage contracts during the entire contract lifecycle through delivery
Monitor industry competition by gathering marketplace intelligence on pricing, products, new platforms, positioning, strategies, etc.
Resolve project discrepancies by identifying root causes, thinking creatively and critically to develop solutions, and delivering solutions that incrementally improve processes
Maintain professional and technical knowledge on a wide variety of subjects, to include military aerospace products, value-add sales processes and platforms, organizational behavior, and industry current events
Prepare reports by collecting, analyzing, and summarizing information for internal use, customer, or client use
Iterate on company, sales, and project processes to deliver continuous improvement

Requirements:
Minimum of two years’ experience in a sales or business development role
Ability to understand and communicate the value of technical products to a varied audience
Ability to design, implement, and improve customer- and sales-oriented strategies
Flexibility to deliver value both as an individual contributor and as a part of a team
Self-motivated, action-oriented, and driven by results
Comfortable translating team and corporate strategy to tactical decisions and actions, many times with imperfect information
Strong written and presentational communication skills
Willingness to travel to build customer relationships and nurture revenue opportunities
Bachelor’s degree or equivalent

Desired Skills & Qualifications:
Professional history delivering measurable results that exceeded expectations
Familiarity with military aerospace or selling military aerospace products
Familiarity with government contracting and/or export compliance
Master of Business Administration (MBA) or other advanced degree
Fluency in a second language
Current or expired government security clearance

Job Type: Full-time